Missed Your R370 SRD Grant? Here’s How To Still Claim It This Month

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SASSA R370 SRD Grant 2025 : Many South Africans awoke this morning to absent R370 Social Relief of Distress grant payments. The sudden lack of funds has left thousands bewildered and frustrated, especially those who need it to purchase food, transport, and other basic necessities. 

What Are The Reasons For People Missing Their Payments?

According to the South African Social Security Agency (SASSA), reasons pertaining to missed SRD payments may include:

  • Bank verification delays : When your personal details do not exactly match between SASSA and your bank.
  • Pending or incomplete applications : Beneficiaries that have not updated their information.
  • Detection of alternative income : If deposits are detected in your account above the means-test limit, your payment might just be put on hold.
  • Technical problems : System updates lead to a delay in transfer sometimes.

Applicants are assured by SASSA that most cases are rectifiable if the right steps are taken without much delay.

What You Should Do If You Missed Your R370

Here is how you can still claim your payments given that your SRD grant did not reflect:

  • Check your status on the SASSA SRD website or Moya App for free.
  • Update your banking details in case those are not correct or are outdated.
  • When given a prompt, submit supporting documents to prove your income status.
  • Reconfirm your application monthly through the SRD portal.
  • Contact SASSA through the call centre or just go directly down to a local office.

Missed payments will never be lost but instead piled up as backlogs in the subsequent cycle once issues are resolved.

Voices From The Community

For many, these delays have been just devastating. An unemployed father in KwaZulu-Natal said, “I was counting on the R370 for groceries. When it didn’t come, I panicked. I’ve now updated my bank details and hope it comes through soon.” These narratives bear testimony to the fact that the SRD grant is a lifeline for millions of households still fighting unemployment and soaring costs of living.

Also Read: R2,315 SASSA Grant Payments Begin September 22- Who Gets Paid First?

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